FAQ Email Response

Queries on University of Sussex business?
Please note that from December 2010 I leave the employment of the University of Sussex, and my status becomes an Associate or Visiting Researcher. So for matters related to the EASy MSc, go to the new Convenor, Phil Husbands, philh@sussex.ac.uk.Other enquiries might well be best first directed to the Informatics School Office.

Why haven't I replied to you?
I cannot reply to most of the emails I receive. I usually spend time most days responding to the priority emails that can get instant responses. I usually try and keep time available on Fridays to catch up with priority emails that need longer responses - but sometimes this time is not enough each week, indeed for several weeks. Sometimes I am absent with (deliberately) no email contact for some weeks. When a message that I wanted to respond to gets too old, it gets lost. Sorry!

Was your email necessary?
Please check my FAQ page, I am trying to post responses to common emails I receive there. For administrative enquiries related to EASy MSc or to DPhil applications, mailto:scitech-postgrad@sussex.ac.uk.

Which priority emails do usually get a quick response?
If I am already in an email conversation with you, you get higher priority than those initialising an interaction..If you are a  former student needing a reference, this will get high priority if you follow the instructions here. If the type of response you want from me takes less than 2 minutes of my time, you will get a much higher priority than if I have to find an uninterrupted block of time to think up an extended response -- so one suggestion if you have a long-unanswered query is to rephrase it to fit into this category.

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